TAS 005 How To Remove Negative Reviews Left By Amazon Competitors – Interview With Troy Peterson

In this episode of The Amazing Seller Podcast you’ll hear how Troy Peterson (Who's a New Amazon Seller) launched his business from scratch and became pretty successful. The problem he faced was attracting the attention of some Bully Competitors that left negative reviews trying to take his listing down. Troy wasn't going to give up and he ended up winning and getting the reviews removed.

Key Points Discussed on Podcast:

  • Product Selection
  • Sourcing Products
  • Launching Products
  • Amazon PPC (Big Tips Here)
  • Email Follow-Ups For Feedback and Reviews (Big Tips Here)
  • What Actions To Take For Getting Negative Reviews Removed

Links Discussed:

If you have any questions…leave a comment below or click the big button on the right (My Big Head) and ask it there.

subscribe-with-itunes-the -amazing-seller-podcast

Join the discussion

42 comments
  • Hey Scott, I love your podcasts. Thank you so much for doing what you do. Really appreciate it. I just launched my 1st product last month. Sold about 100 units the first month sales are increasing to about 5 units average per day. Just started PPC campaigns; one auto and one manual just to see how they work out. I’ve got 12 five star reviews so far. However, I’ve had friends that bought the products from me and left great reviews but they all never showed up on the product page. Also some of them were taken down because Amazon said they are biased. And when they try to post again, amazon wouldn’t let them. I don’t understand. They are my friends and not even related to me. What would flagged them as bias? Do you know what can I do? I think I have about 5 to 6 great reviews that were not posted or taken down by Amazon, and they were all verified buyers.
    I’m thinking of emailing the CEO to let him know about this. Do you think it’s a good idea? Do you have the CEO’s email?

      • Thanks Scott, I’ll keep that in mind. However, how would Amazon know that the customers are my friends?They bought the item at full price and are verified purchasers. I’m just wondering how amazon determines which customers are friends and which are not. Do you know? And some reviews (total stranger) are taken down from time to time. Have you had that experience?

        • Hey Shaun, they have a variety of criteria that they use, but the most obvious is if you have ever shipped anything to them or visa versa. As far as strangers go, there are a number of things that could result in a random review being removed. The most obvious is if they delete their account (or if amazon does.)

  • Hi Scott,

    I have heard of many cases of hostile takeover of the Amazon list
    Did this happen to you and how you deal with the phenomenon
    Thanks
    Erez

  • Hi Scott,

    Is there still a difference between feedback and review in Amazon because i has not seen an option of leaving feedback
    Thanks
    Erez

More from this show